Privacy Policy

Last updated: January 18, 2025

At Lexara, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use Engage, our AI-powered client intake platform.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Account information (name, email, firm name)
Conversation data between your firm and clients
Usage data and analytics
Billing and payment information

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage

Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and strict access controls. We are SOC 2 compliant and offer HIPAA-compliant options for Enterprise customers.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@lexara.com